Blog

Take a Leap into the 21st Century of IoT

Take a Leap into the 21st Century of IoT

When Campofrio Food Group’s 17-year-old factory in Burgos, Spain, famously burned to the ground, the multinational meat processor turned tragedy into opportunity. With an eye on digital transformation, Campofrio rebuilt the facility as a connected factory, powered by the Internet of Things (IoT). This allowed the state-of-the-art, greenfield meat packing plant to automate processes and provide real-time data on materials, equipment and workers to uncover new business value.

AI Has Changed the IT Service Model Forever – Here’s How

AI Has Changed the IT Service Model Forever – Here’s How

We get asked all the time what “AI for IT” really means. Is it just a fancy way of saying “automation”, or is there more to the equation? Why is it so prevalent now?

Well, if we were to put together an “AI for IT” manifesto, it would go something like this:
…IT has never been more important, but IT must do more with less
Every company is a digital company.

Keep your callers happy by using VoIP

Keep your callers happy by using VoIP

If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need help, you don’t want them to feel ignored or neglected.

What is Virtualization as a DR solution?

What is Virtualization as a DR solution?

Most business owners don’t think of Virtualization when talking about Disaster Recovery (DR). However, virtualization actually serves as an effective disaster recovery plan. Here’s a breakdown for those unfamiliar with how the one can serve as a reliable way of implementing the other.