Take a Fresh Look at Your IT Support Process

Take a Fresh Look at Your IT Support Process

What do your steps in the IT support process look like? Are there various layers of threat detection involved? Are you delegating duties to the right people? Do you have a plan for improvement? What, specifically, are you doing to keep incidents from being a common theme? To improve your IT support process, consider the following:

Improving Assessment

When an incident occurs, the faster you respond, the better off you’ll be.

Finding Success with Migrating Applications to the Cloud

Finding Success with Migrating Applications to the Cloud

If you’re like most enterprises, migrating applications to the cloud is part of a bigger strategy for improving the customer experience, increasing agility and integrating data, and better understanding the customer. The cloud also offers infrastructure cost reduction and scalability, and you can turn updates and troubleshooting over to a service provider.

Why Small Businesses Are Migrating to Cloud Communications

Why Small Businesses Are Migrating to Cloud Communications

As small businesses come to the end of their contracts for traditional phone systems, they’re considering a move that could create significant savings and level the playing field with affordable advanced features. Migrating to cloud communications gives small businesses access to tools that, just a few years ago, were only available to big corporations.

Five Benefits of Cloud Services

Five Benefits of Cloud Services

The cloud often seems as if it’s something that’s meant more for large companies. But the benefits of cloud services for small businesses might be even more disruptive than for bigger organizations. Consider these common reasons for migrating to the cloud:

Improved productivity: Moving to the cloud means employees can work anytime, anywhere.