Businesses around the globe have been moving toward the cloud and are reaping the benefits of continuity, data security, and process efficiency. However, with more data comes more responsibility. This means that you’ll need to find the right kind of service that’s suitable to the infrastructure you have.

A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems.

Leaving work PCs, tablets, and similar machines to accumulate dirt can lead to distractions, glitches, and worse, hardware failure. To avoid these situations, you must properly care for your employees’ work computers. Here are a few tips to keep them clean.

Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially when it comes to mobile or remote workers.

Electronic medical records (EMRs) digitally store a patient’s medical history and treatment. EMRs eliminate paper charts and allow patients to have a single electronic chart that can be accessed within one healthcare organization. It allows medical professionals to provide more efficient and precise care.

Virtualization — the process of creating a software version of a hardware component such as a server — is one of the most beneficial tech solutions for small organizations. For many business owners and managers, however, this is a vastly complex concept that comes with some pretty heavy jargon.

Hackers have found a new way to track you online. Aside from using advertisements and suggestions, they can now use autocomplete passwords to track you down. Feeling unsecure? Here are some ways to keep you out of harm’s way. Why auto-fill passwords are so dangerous As of December 2018, there are 4.1 billion internet users […]

Whether your business is hit with a brief power outage or by a natural disaster, any kind of interruption to your organization’s productivity cuts into your profits. A business continuity plan (BCP) is critical to ensuring your organization stays open.

The modern business uses data in almost every aspect of its operations. Without immediate and constant access to it, a business will come to a grinding halt. What’s more, in the event of a disaster, it risks losing valuable data if it doesn’t have a backup strategy in place. Here are four data backup solutions […]