The Xceptional Blog

Xceptional Managed IT Services & Support

Written by Natalie | Sep 23, 2025 5:00:01 PM

When companies are searching for the right managed IT service provider to partner with, the selection process can seem overwhelming. The managed service provider (MSP) market is crowded with companies that seem indistinguishable from each other. 

Whether your company is looking to work with an IT service provider for the first time or wants to replace a previous partner that didn’t work out, you need to find an MSP that distinguishes itself from the competition.  

Xceptional stands out because of our customer-centric, comprehensive, and innovative approach to managed IT services.

 

Focusing on the Client

At Xceptional, we are focused on using managed IT services to drive success for our clients. Our customer-centric approach to managed IT services means listening to the client and putting their needs first. From the start, Xceptional has strived to sustain long-term client relationships by delivering value and reliability. 

Xceptional is always transparent about the managed IT services we deliver. We work hard to show that we’re fully aligned with their goals and committed to their success. We build trust with clients by working side by side with them to understand their business and collaborate on the creation of customized solutions. Our IT consulting services enable us to act in an advisory capacity for our clients, helping them develop and carry out winning technology strategies.

 

Comprehensive Managed IT Services

Xceptional stands out because of the breadth and depth of the managed IT services we offer. Whether companies are looking to supplement their IT staff or manage all their technology needs, we can put together the right mix of managed IT services. 

We offer innovative, comprehensive managed IT services that cover every facet of technology through both remote and local management and monitoring. All our services are backed by responsive support.  

Our customizable services include:

Complete Infrastructure Management

We support your company’s business and information needs across your technology environment.

Cybersecurity

Our cybersecurity services include risk assessments, testing, remediation, and preventative managed security services.

Cloud Computing

We help companies modernize and increase productivity by implementing and integrating cloud solutions and services.

Backup and Recovery

Our backup and recovery services provide resiliency by ensuring your critical systems and data are protected and can bounce back after a traumatic event.

Network Monitoring

We provide around-the-clock monitoring to detect and address network issues before they negatively impact your company. Live engineers are on hand to deliver technical support.

Capacity Planning

We help your company scale your technology and grow by anticipating capacity needs and recommending next steps for meeting changing requirements.

 

At the Forefront of Innovation

Xceptional looks for innovative ways to serve our customers. Over the years, we have continued to expand our managed IT services portfolio to keep up with the evolving technology landscape. We work to strengthen our regional presence through strategic acquisitions, such as our 2022 acquisition of Altitude Integrations.   

We build partnerships with top technology companies so we can give our clients access to the latest technologies. For example, Xceptional has partnered with Cynomi to offer our clients cybersecurity assessments and tools for streamlining compliance management for frameworks such as HIPAA and NIST. We are on the virtual CISO (vCISO) Directory where SMBs go to find cybersecurity expertise. 

Our staff works to maintain certifications so we can deliver managed IT services for the cutting-edge technologies offered by leading tech vendors. We also encourage teamwork and collaboration among employees, creating an environment that is conducive to innovation.

 

The Xceptional Difference

We transform our clients’ IT experience through X4:

  • Xceeding Industry Standards: We’re responsive, proactive, and innovative.
  • Xperience: We have decades of on-the-ground, roll-up-your-sleeves, get-it-done experience.
  • Xpertise: We deliver an unmatched scope of skill to benefit your business.
  • Xtraordinary Service: We’re reliable and dependable problem solvers, always ready with expert support.

Why You Should Choose Xceptional for Managed IT Services

At Xceptional, we have established a reputation as a reliable and exceptional managed IT service provider. Our mission is to partner with organizations to relieve IT pain and drive business growth through integrated solutions and personalized support.

Our deep engineering and product knowledge is only part of what is behind the success of our managed IT services. Xceptional can provide quality services to our clients because of our unique and supportive company culture.  

We attract, retain, and develop the skills of the highest level of employees because we view them as our most valuable assets. Valuing our employees and encouraging their professional growth comes across in the caliber of service we provide.  

Discover what it’s like to work with a premier managed IT service provider that puts your business requirements first. Reach out to Xceptional today.