---
title: "Letter from the CEO: April 2023"
description: Check out this month's letter from Xceptional's CEO, Chris McKewon, to learn about product updates, Xceptional's first quarter, and more!
---

[The Xceptional Blog ](https://www.xceptional.com/blog)

# [Letter from the CEO: April 2023](https://www.xceptional.com/blog/letter-from-the-ceo-april-2023)

 Written by [Chris McKewon](https://www.xceptional.com/blog/author/chris-mckewon) | Apr 24, 2023 8:40:51 PM

Dear Friends of Xceptional,

The last few months have been busy at Xceptional, but busy in the best ways possible.  
So let’s dive into what’s new!

We are updating our XceptionalCare Complete service offering to now include  
EDR/MDR and JumpCloud as an MDM solution. For clients who are on an existing  
XceptionalCare Complete contract, we will be reaching out to you in the weeks to come  
to discuss amending your contract. Our intentions with these updates are to keep this  
service offering up to date with the market. We believe that a holistic, bundled option  
should also include the latest basic security necessities. We hope that you’ll find these  
updates to be valuable.

With growth comes investments, and currently we are making an investment in human  
capital. We pride ourselves on providing an Xceptional experience for each of our  
clients, and we believe that by adding more engineers and project managers to the  
team, we are holding ourselves true to that standard. More engineers means more  
brainpower and expertise to help our clients accomplish their IT and business goals.  
More project managers means we can deliver projects more efficiently and in a timely  
manner. It’s all to help our clients have an Xceptional experience. So over the next  
couple of months you will get the chance to interact and engage with our newest team  
members.

Next I would like to take a moment to brag about my colleagues and the well-deserved  
recognition they have recently received. Most of you know that Danielle was named San  
Diego Business Journal’s Business Women of the Year for 2022, but I am proud to  
share that she was a finalist for the SDBJ’s CFO of the Year award for a second time in  
a row! Additionally, Elizabeth (Betsy) was named a Women of Influence in Tech  
Honoree. I am incredibly proud to be able to work with these two women. The next time  
you talk with them, please congratulate them on their accomplishments.

Lastly, the Xceptional team will be at a few different industry events in May, Channel  
Partners Expo and Cisco Small Business Advisory Board to be specific. We will learn  
about the latest trends and happenings in the MSP industry, and we’ll have a chance to  
meet some of the executives at Cisco to share our feedback and thoughts on products  
and programs. We’ll also get a chance to hear from Cisco what’s to come in the next  
year as their fiscal year starts in July.

I have high hopes that our first quarter is only a small taste of what’s to come for the  
rest of the year, and I’m excited by it. As always, I welcome your feedback and thank  
you for your continued support!

[View full post](https://www.xceptional.com/blog/letter-from-the-ceo-april-2023)

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