Blog

Instagram Post of the Week

View this post on Instagram Meet Xceptional's newest member…Marlowe the service dog!! A post shared by XCEPTIONAL PROVIDES (@xceptnet) on Oct 12, 2016 at 12:37pm PDT

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Do You Need a Deskphone These Days?

While softphones begin to proliferate and get used more and more in business, that begs the question if you really need a deskphone any longer?  For some, especially those who work only at their desk, the standard deskphone is likely good enough for most people.

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Blog Post: Grow Your Business with Virtual Reality

Besides looking like an early version of Cyclops from The X-Men, what’s with all the hype on virtual reality? How much of a difference can be made by slipping ourselves into a three-dimensional world? For businesses, operating with the same routine day in and day out can be quite monotonous for employees.

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Instagram Post of the Day

View this post on Instagram From our Network Engineer, Taylor Smith: "My favorite thing about working in IT? Being on the forefront of technology!" #XceptionalTeam A post shared by XCEPTIONAL PROVIDES (@xceptnet) on Oct 5, 2016 at 12:24pm PDT

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The Right Way of Being Prompted by The IVR

You’ve invested in a unified communications system or service that offers Interactive Voice Response (IVR), and now it’s time to make the most of it in order to make the right impression on callers. We asked Allison Smith, who is best known as the IVR Voice, to provide insight into the best practices for making […]

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Blog Post: What Can We Learn from Delta’s IT Outage?

Companies can pay a hefty sum if they ever experience any downtime. In fact, Delta Air Lines had a bad bout of severe downtime just last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in income loss.

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