Blog

Blog Post: What Can We Learn from Delta’s IT Outage?

Companies can pay a hefty sum if they ever experience any downtime. In fact, Delta Air Lines had a bad bout of severe downtime just last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in income loss.

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Partner Post: Global Business Leaders Agree: Better Team Collaboration Matters

Global Business Leaders Agree: Better Team Collaboration Matters by Jeff Marusak – September 26, 2016      Used with the permission of http://thenetwork.cisco.com/   I grew up playing the violin. My teacher always asked “If you can’t hum the melody for the song you’re playing, how can you expect to play the song well?” I’ve found […]

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Should You Upgrade to the iPhone 7?

Do you need an iPhone 7? With all the hype and hoopla surrounding the newest iPhone that was released this month, there’s the constant question of “should we upgrade or not?” That question is on the minds of IT managers as well as users of earlier editions of the Apple smartphone.

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Blog Post: Instagram and its Corporate Benefits

“Double-tapping” is a phrase used to describe the liking of photos on Instagram, as a business you’d want to get as many double-taps as you can, but how? Should you invest in buying followers or start an excavation project in search of the genie lamp your parents buried in the backyard? Before breaking out the […]

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Partner Post: Transform Your Business Engine

Transform Your Business Engine by Joann Starke – September 22, 2016   Used with the permission of http://thenetwork.cisco.com/   IT is caught in a perfect storm of far-reaching changes.  It’s all about the user experience.  It is NOT about IT technology.

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Instagram Post of the Week

View this post on Instagram From our Executive Assistant, Nicole Hall: "Coming to work at Xceptional was like being welcomed into a family. It's wonderful to work under a management team that manages to their team members' strengths, and with a team that truly works together for the common benefit of our customers, our staff, […]

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Partner Post: Customer Care and the Connected Digital Experience

Customer Care and the Connected Digital Experience by Chris Botting – September 20, 2016      Used with the permission of http://thenetwork.cisco.com/   Today I’m pleased to announce general availability of Cisco’s next-generation software for contact centers operating in the age of digitization.

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Tools to Keep You From Losing Your Mind If You Lose Your Data

Using the digital world to stay current, connected and in sync with your data is never as easy as it sounds. But today, there are more services than ever before that can make your life easier. Let’s start with your address book. If you have an address book of any size, you know that keeping […]

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