Voice over Internet Protocol (VoIP) telephony systems are great for today’s businesses. They’re more mobile with greater functionality and better cost efficiency versus traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks.
by Chris McKewon, CEO, Xceptional
When it comes to keeping your data secure, every business knows – or should know – the importance of having some kind of backup. However, this understanding doesn’t come with automatic knowledge on how that business should go about getting the right backup technology.
How much of your business is run in the public cloud?
You’ll probably say somewhere between none and all. Only a tiny fraction of businesses run either all on-premises or all in the public cloud. For the most part, IT departments just aren’t at the extremes.
When Henry Ford famously declared, “You can have any color you want as long as it’s black,” the world wasn’t used to the endless personalization options we have today. These days almost anything can be customized to fit your specific needs – including your organization’s IT infrastructure.
Does your business pay through the nose for software licenses? Are you worried about annual maintenance costs? For most SMBs, software eats up a significant portion of their budget. Fortunately, with software as a service (SaaS), you can do a lot for less.
If you’re like most enterprises, migrating applications to the cloud is part of a bigger strategy for improving the customer experience, increasing agility and integrating data, and better understanding the customer. The cloud also offers infrastructure cost reduction and scalability, and you can turn updates and troubleshooting over to a service provider.
How service providers can make 5G a profitable business
5G is nearly here. Three carriers have launched commercial 5G services in South Korea, now offering the service to enterprises. The race is on to take advantage of lower latency, higher speeds, greater coverage and massive capacity increases in order to be more responsive, move data faster and connect more sensors and smart devices to the network.
In 2018, the buzz in business was all about digital transformation technologies—everything from artificial intelligence (AI) and machine learning (ML) to hybrid cloud, blockchain and the Internet of Things (IoT). That buzz won’t cease in 2019—but the chatter around these technologies may become more refined, with less of a focus on what the technologies are and more on how they will be applied to have the most impact on business.
Lessons from Dimensional Research’s Cloud Trends Report
I recently ran across a great stat from Enterprise Management Associates. According to the analyst firm, as much as 45% of enterprise network traffic today can be attributed to external cloud sources.
As small businesses come to the end of their contracts for traditional phone systems, they’re considering a move that could create significant savings and level the playing field with affordable advanced features. Migrating to cloud communications gives small businesses access to tools that, just a few years ago, were only available to big corporations.