For better protected data, add a dose of healthy skepticism

Data protection is the ultimate cybersecurity endgame. For this reason, it’s near the top of the agenda in any security team meeting. They know they need to do all they can to ensure data stays inside the organization and, therefore, will layer software and hardware solutions to make that happen.

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Is data science a pre-requisite for AI? The data science & AI hierarchy of success

Note: this is Part 2 of 2 introducing The Data Science & AI Hierarchy of Success. To Read part 1, “Fostering a Data-Driven Culture: The Data Science & AI Hierarchy of Success”, click here. The prequel to this post established mindset and culture, in the form of Data Literacy and Democratization, as the requisite foundation for achievement at […]

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4 Data backup solutions to consider

The modern business uses data in almost every aspect of its operations. Without immediate and constant access to it, a business will come to a grinding halt. What’s more, in the event of a disaster, it risks losing valuable data if it doesn’t have a backup strategy in place. Here are four data backup solutions […]

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Defenses and dangers: Understanding your data protection needs

The value of business data is constantly changing, and more so every year. Data used to consist of a few names and email addresses, some purchasing information and some contact details gleaned from badge-scans at the last event attended. As such, it was only valuable at certain times and rarely viewed as business critical.

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Understanding edge computing: A topology based taxonomy

“What is edge computing?” This question is becoming more and more relevant. The explosion of data-generating endpoints (IoT) and data-hungry user services (video entertainment, intelligent consumer services, etc.) has reversed the centralized intelligence trend, and prompted a shift toward distributed intelligence.

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Is data the new crude oil?

Let’s drill down into the metaphor. Moor Insights & Strategy argues that an optimally tuned infrastructure is key to deriving all the rich benefits that go along with effective data management and analytics. They claim that data is the new crude oil and intelligence is the new gasoline, fueling business wins.

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How to take advantage of your VoIP data

You hear a lot about big data nowadays, but not in connection with small- and medium-sized businesses (SMBs). To compete with the big guys, SMBs need Voice over Internet Protocol (VoIP) to get better access to customer data. Read on for the best ways to leverage your VoIP data to serve clients.

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Demystifying artificial intelligence’s role in contact centers

AI is shaping the future of customer experiences and the contact center. Artificial Intelligence (AI) is creating a lot of excitement and there are good reasons for this. According to Forbes, 50% of IT professionals believe artificial intelligence and machine learning are playing a role in cloud computing adoption, growing to 67% by 2020. This week I […]

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The Heisenberg Principle of Security vs. Privacy

Often spoken in a single breath—security and privacy—they are nonetheless orthogonal quantities in many aspects. Enforcing security often means compromising on privacy, and vice versa: a perfectly private conversation cannot be monitored for security.

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