Voice over Internet Protocol (VoIP) has come a long way in helping businesses use sophisticated features with significant cost savings. The challenge for small- and medium-sized businesses is knowing where to begin. Here’s a list of pros and cons to help you decide which system is right for you.
The field of business IT is never short on insider jargon. Voice over IP (VoIP) and its long list of acronym-laden add-on features is a great example. While you don’t need to understand every term, you should at least learn the differences between open source and proprietary systems.
There is little debate that open source is increasingly important across all of the major infrastructure areas: compute, storage, networking, and applications. But the role of open source and in some cases even the purpose are being being changed as the major drivers shift from vendors whose primary objective is to carve out a business to the very users whose infrastructures leverage the open source components and tools.