Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially when it comes to mobile or remote workers.
Whether your business is hit with a brief power outage or by a natural disaster, any kind of interruption to your organization’s productivity cuts into your profits. A business continuity plan (BCP) is critical to ensuring your organization stays open.
With the increased popularity of cloud technology, the productivity benefits of cloud-based unified communications (UC) are well-known. But organizations migrating UC to the cloud must realize that its performance relies on a number of factors. If you’re considering moving your UC to the cloud, follow these tips.
Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global […]
As small businesses come to the end of their contracts for traditional phone systems, they’re considering a move that could create significant savings and level the playing field with affordable advanced features. Migrating to cloud communications gives small businesses access to tools that, just a few years ago, were only available to big corporations.
Efficient communication is urgently important to any business looking to succeed. Communication breakdowns lead to downtime and inefficiency, among other intangible expenses. Thankfully, all of that can easily be avoided with unified communications. What is unified communications? Unified communications (UC) allow you to manage all your communications from one architecture rather than separately.
Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that […]
If moving unified communications to the cloud is such a practical and inexpensive communications solution, why hasn’t everyone done it yet? A cloud-based unified communications (UC) means user flexibility, reduced technical support, and cost-savings on communication systems.
The way that people meet and collaborate changes constantly. Remote meetings are becoming ever more important. On January 24th, we announced our latest collaboration solutions, including the Cisco Spark Board. We’re ever-focused on solutions that change the game.