Work-Anywhere, Work-Anytime Era
When it comes to scaling a cloud service (and more specifically) a collaboration cloud service – what must-haves comes to mind? For me, it’s a vendor and service that has experience with millions of users, millions of calls and meetings, billions of messages, 99.999 percent reliability, and a whole lot of geek talk.
Work-Anywhere, Work-Anytime Era
Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global […]
Companies spend billions every year on hardware, software, and services to power connections between people. From email and calendaring to video conferencing and contact center solutions – and everything between – collaboration tools make up a massive industry.
Webex has come a long way. We recently unpacked a lot of great innovation in the new meetings experience. The great thing about Webex Meetings is that it’s a full video and content-sharing cloud solution that you can join via desktop, mobile, browser, and video devices.
This week at Cisco’s Collaboration Summit in Phoenix, we made a series of significant announcements regarding the convergence of the Cisco Webex and Spark platforms. This included a new Webex Meetings application, a new Webex Teams application (formerly known as Cisco Spark), the new Webex Assistant, and the Webex Share hardware device.
Have you ever been frustrated because you can't get a hold of a colleague who is out of the office? You misplaced their cell number and just have a quick question to ask as to better make a decision? With Cisco Spark's always-on messaging, audio and video capabilities, you can message, call or video conference anywhere on any device, making it easier to get a hold of the person of the hour.
Henry Ford wasn’t the first person to build a car. He was, however, a pioneer in creating the Model T, a car that was affordable for the average consumer. It took years to develop and prototype this model—and, at the same time, to revolutionize the manufacturing process that led to the moving assembly line.
Google and Microsoft have made huge strides with their communication solutions, Hangouts Meet and Skype for Business. Both products offer text, voice, and video chat, but each has unique features suited for specific businesses. To help you make a decision about which solution to install, we compare Hangouts Meet and Skype for Business features so […]
In 2016 Amazon quietly acquired a small conferencing startup, Biba. This past week we saw the Seattle giant launch Chime, a new video and audio conferencing app based upon that purchase, and it has been one of the hottest movers on ProductHunt since its debut.
Customer interaction is getting personal. As a consumer, I want the best possible service I can get. In just the last few years, I have seen service move from being a phone call with a representative to interactive voice response (IVR) systems to email or live online chat.