Embrace the Xceptional Experience
Expect collaboration with a knowledgeable partner
Demand responsive, flexible and capable IT support
Experience performance and issue resolution transparency
What Managed IT Services Can Do for You
In today’s highly competitive, always-on world, your business and employees need access to systems, networks, applications, and devices that are stable and always available. Finding the "right" managed services provider (MSP) can be long, complex, confusing, and filled with risk.
You deserve a highly responsive, proactive MSP that’s there for you when you need them the most. From cloud-based backup and recovery solutions to 24/7 remote monitoring and management, your MSP should deliver the types of IT services you need to help your business grow. These comprehensive solutions are custom-built to help you streamline operations, secure your network, and more to ensure you stay ahead of the technology curve.
If you’re seeking knowledgeable, consistent, and superior managed IT solutions, experience the value of Xceptional today.
Our Approach to Managed IT Services
Most customers choose to work with Xceptional because their previous providers:
- Lack attention to detail
- Over promise and under deliver
- Have poor customer service or response time
- Are not transparent about what services they’re delivering
- Don’t provide sufficient security coverage
After embracing the Xceptional experience, customers realize:
- Greater value
- A faster return on technology investments
- Always-on IT support from a friendly, knowledgeable team
- Superior technology solutions
Gain access to advanced IT solutions, including security, WiFi, data networks, software as a service, phone systems, servers, desktop solutions, and storage – all backed by our responsive onsite and remote support.
Do You Need an MSP?
The right managed services provider can help SMBs keep up with today's evolving market. Find out if your organization could benefit from an MSP.
Experience Xceptional Value
We know the IT industry and want to use our expertise to help your business grow. Embrace the Xceptional experience today.
Comprehensive and Custom-Managed IT Services That Fit Your Organization’s Needs
Whether you need to supplement your existing staff or an IT management partner for all of your technology needs, our remote monitoring and management services cover every IT facet.
Our services include:
Complete infrastructure management support – both remote and locally – to support your business and information technology needs
24/7 monitoring to address network issues before downtime occurs and access to live engineers for expert technical support
Cloud computing integration and implementation to modernize your operations and make your business more productive
Backup and recovery solutions to protect your critical systems and data in case of an emergency or ransomware attack
Cyber security technologies, assessments, testing, break/fix support, vulnerability remediation, and managed security services to reduce risk and threats proactively
Capacity planning to scale your technology and solve problems before they arise
Xceptional Innovation Series: Compliance as a Service
Learn how Compliance-as-a-Service can help you reduce the risk, cost, and time associated with meeting regulatory changes.
Get the Support You Need…
and All the Equipment, Too!
You no longer have to worry about maintaining tons of equipment with cloud environments and apps. This flexible solution gives you:
A clear, understandable billing schedule with predictable monthly costs.
The ability to accurately anticipate expenses helps you make room in the budget to future-proof your business.
The built-in ability to scale up or down.
Unexpected circumstances can occur at any time. Quickly adapt to whatever scenario comes your way with our scalable services.
No comparison shopping.
When you know you have the best possible pricing for the best-fit solution, you’ve not only saved money – you’ve freed up your time.
Our Managed IT Services Pricing Models
IT should work how you want it to – at a price that fits your budget.
- Best for companies with a small number of end-user devices
- Offers flexibility by paying to monitor specific devices and fix issues
- Risk leaving potential security gaps if coverage is not all-inclusive
- May not be cost-effective if employees have several devices each
- All-inclusive with monitoring and maintenance
- Includes comprehensive onsite and remote support
- Makes it easy to add new employees by simply adding a user
- May cost more if you decide to use your own cyber security platforms
Check out our Device-Based vs. User-Based Pricing infographic to learn more.
Everything You Need to Know About Managed IT
Managed IT brings efficiency, productivity, and better revenue to businesses like yours. Here’s how:
Learn the Value of Managed IT Services
Check out some of our free resources to learn more about Xceptional and our approach to managed IT services.
Ready to Get Back to Running Your Business?
Embrace the Xceptional experience today to get more out of your IT and cloud environments – and get back to supporting projects that grow your business instead.