4 min read
Let’s be honest: administering email is a pain. Routing issues, disk quotas, bouncebacks, the times when users can send but not receive emails, receive but not send, or they flat out cannot send or receive—the list goes on.
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AI is shaping the future of customer experiences and the contact center.
1 min read
In the digital age, cybersecurity should be one of the top priorities for anyone who goes online. One way is to vet those who are trying to access...
1 min read
Networks are Complicated and Fragile Networking is complex. There are many protocols running across the various OSI layers that are highly...
4 min read
I recently had the pleasure of participating in a panel discussion at the Cyber Security Summit USA in Denver, CO, on the topic of cloud INsecurity....
2 min read
As a business owner, you work hard to succeed. But that can be difficult when you’re up against stiff competition and notorious cybercriminals. The...
2 min read
In my previous post, I discussed one of my favorite topics: The Heisenberg Principle of Security vs. Privacy. There is another law of physics I...
1 min read
The affordability of cloud computing and virtualization are helping small businesses do away with in-house IT hardware. Virtual containers are the...
2 min read
We know that IT plays a big role in reaching your small- and medium-sized business (SMB) milestones. When it comes to hardware, you don’t need to be...
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Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls...
