1 min read
Workflow applications are ripe for disruption with the advent of artificial intelligence (AI). The magic of AI is tied to big data and the AI models. Customer care organizations that have access to rich datasets are prime candidates to ride the AI...
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The U.S. is already one step ahead of the game — last December, members of the American Congress presented a bill on the ‘Development and...
5 min read
It’s a small world. It’s also an increasingly hot, crowded and contentious one. The double wallop of climate change and society’s own impact on the...
2 min read
Cybercriminals are fairly experienced at avoiding detection. By the time you notice they’ve infected your computer with malware or hijacked your...
3 min read
PwC Research: The Cloud Will Block Out the Sun
6 min read
I have to be honest. Much of what I predict to be significant for the data storage industry in 2018 may go unnoticed by most IT professionals, even...
3 min read
IoT and data statistics are staggering, to the point of appearing fantastical:
3 min read
Digital transformation is every leader’s concern. However, when I meet with a customer’s management teams, each member looks at this transformation...
1 min read
Installing security patches is usually such a humdrum task that even the most inexperienced users handle it. Unfortunately, that has not been the...
