4 min read
Demystifying artificial intelligence’s role in contact centers
AI is shaping the future of customer experiences and the contact center.
Data (4)
2 min read
Browser security for business data
The internet isn't for the naive. It's a wild place of dangerous creatures like malware, scams, and hackers. And as any business owner today would...
1 min read
Things to consider when virtualizing
Powering your IT equipment costs money, but how much will you actually spend? If you have no idea, you’re in for a treat. Here are four questions you...
1 min read
The Heisenberg Principle of Security vs. Privacy
Often spoken in a single breath—security and privacy—they are nonetheless orthogonal quantities in many aspects. Enforcing security often means...
4 min read
Redefining data protection
In a world where digital transformation determines winners and losers, businesses continue to create increasingly larger volumes of data, and by way...
3 min read
Layers of Security
Do you remember the movie “Die Hard”? Arguably the best Christmas movie ever. All kidding aside, this movie has a great correlation into security...
2 min read
Data lake vs. data leak
The advent of scalable enterprise search based on (among other things) Lucene-based storage clusters has brought about a renaissance in analytics...
1 min read
Quick facts about virtualization and the cloud
Virtualization and cloud computing are sometimes mistaken as one and the same, causing much confusion. For the record, virtualization is different...
2 min read
Hindsight to insight: Why digital transformation is not an option
If you’re a Star Wars fan like I am, you have always been able to imagine a world where technology is at the heart of everything we do. Today, a...
3 min read
When three worlds collide: HPC, Analytics and AI
High-performance computing (HPC), data analytics and artificial intelligence are converging, and that’s good news for today’s enterprises.